Are all sales final?
Yes! All sales are final.
All sales and purchases are final, however, please fill free to contact us in the unusual event that you have an issue regarding your order. We’ll respond ASAP and assist you on a case by case basis.
Do you offer exchanges or refunds?
No! we do not offer refunds or exchanges
Although we do not offer refunds, we encourage you to give us feedback on your purchase experience and describe any issues or concerns you may have had with your order.
How are products shipped?
packages ship Double Boxed* via FedEx or UPS Ground.
All purchases will be shipped via FedEx or UPS ground and include tracking information. Tracking details will be emailed after the order has been processed and picked up by the carrier. Please allow 12-48 hours for shipping info to update after the email has been sent.
All shoes will be shipped in a standard shipping box to ensure safety through transit. Although the shipping carrier is responsible for safely handling the package, we will do our best to protect your purchase.
When should my order arrive?
99% of orders arrive No more than 5 business days after the original purchase date.
All orders will be processed and shipped from Texas within 1 Business Day. Transit times vary depending on the destination and weather conditions, but almost all orders arrive within 5 business days of the purchase date.
To ensure there are no issues with the delivery of your order, please double-check your address when entering it at checkout and please contact us within 2 hours if you recognize that an error was made after placing your order.
Do you have access to my financial info?
We do not have access to your financial info.
To ensure the financial and personal privacy of our customers, all transactions are handled via PayPal’s integrated payment processing platform on our website. This means we will never have access to your financial information and you are protected at the highest level.
Do I need a PayPal account to purchase products?
No! A Paypal account is not required to purchase.
Although all payments are processed through PayPal, you do not have to have a PayPal account to purchase items from our store. All customers will be directed to the PayPal website where they can checkout as a guest or log in to pay.
As previously mentioned, you can be confident that none of your financial and personal information is protected at the highest level when purchasing from our site.